Our Terms of Use

Last updated: May 01, 2025.

Effective:

  • May 01, 2025, if you created your account or accepted or otherwise agreed to these Terms of Use on or after May 01, 2025.
  • Jun 01, 2025, if you created your account or accepted or otherwise agreed to a previous version of these Terms of Use or our previous Terms of Service prior to May 01, 2025.

Terms of Use

Thank You for choosing GNC Go.

Our Service. GNC Go (‘Service’) is provided by GNC Space Limited (‘us’, ‘our’ and ‘we’).

Agreement of the Terms. By using our Service, you are agreeing to these Terms of Use (‘Terms’). Please read these Terms carefully before you start using our Service. If you do not agree to these Terms, you are not authorised to access and use the Service, and you must immediately stop doing so.

Your Organisation. If you are using the Service on behalf of an organisation or entity (‘Organisation’) then you confirm that you are authorised to, and do in fact, agree to these Terms on behalf of the Organisation, you also confirm that, by agreeing to these Terms on behalf of the Organisation, the Organisation is bound by these Terms, and in the remainder of the Terms, ‘you‘ and ‘your‘ refers to both you and the Organisation.

Contract. The contract between you and us (‘Contract’) includes these Terms, the Data Processing Addendum (if applicable) and any other agreement you have entered into with us concerning specific services or software (e.g., a service level agreement).

Order of Precedence. If you have entered into another agreement with us concerning specific services or software (e.g., a service level agreement) as referred to above, then these Terms control when they conflict with that agreement.

Policies

Our Policies provide further information on specific aspects of our Service.

Our Privacy Policy. Governs any personal information you provide to us, other than personal information that forms part of the Content (as defined below).

Our Cookie Policy. Governs our use of Cookies.

Our Security Policy. Governs our approach and commitments to information security.

By using our Service, you acknowledge that you have read and understood our Privacy Policy and our Cookie Policy.

Modification of the Policies. From time to time, we may update or otherwise modify the Policies. The current, up-to-date version of the Policies will be available at https://gncgo.space/privacy and https://gncgo.space/security.

Changes

Modification of the Terms. From time to time, we may update or otherwise modify these Terms. The current, up-to-date version of these Terms will be available at https://gncgo.space/legal/terms/. You are responsible for ensuring you are familiar with the latest Terms.

Notice of Modification. We will provide you with written notice of any material changes to these Terms at least thirty (30) days prior to the date the updated version is effective, unless those material changes address new features of the Service, or are required by laws, regulations or requirements from telecommunications providers, in which case changes may be effective immediately. We will provide update notification via the notification email address you register with us.

Following such notice, your continued use of the Service on or after the date the updated version of these Terms is effective and binding, and as indicated at the top of these Terms, constitutes your acceptance of the updated version of these Terms. If you do not agree to the updated version of these Terms, you must notify us and stop using the Service immediately.

Other Variations. Except as set out above, any variation to these Terms must be in writing and signed by both parties.

Modification and Termination

Modifying or Terminating our Service. We may add or remove functionality or features in the normal course of improving, changing, and/or updating the Service at any time. We may also suspend or stop our Service with at least 12 months’ notice prior to the complete shutdown of our Service.

Termination by You. You can choose to stop using (and stop paying for) our Service at any time.

Termination by Your Administrators. Your administrators may terminate a user’s access to the Service at any time. If your administrator terminates your access, then you will no longer be able to access any Content (as defined below), including that which you or your team may have generated within or uploaded to the Service.

Termination for Your Default. We may, by notice to you, immediately terminate the Contract and your right to access and use the Service if you breach any provision of the Contract or you become insolvent, liquidated or bankrupt, have an administrator, receiver, liquidator, statutory manager, mortgagee’s or chargee’s agent appointed, become subject to any form of insolvency action or external administration, or cease to continue business for any reason.

Using Our Service

Your Content in Our Service. Our Service may allow you to upload, download and store content, including but not limited to, information, text, graphics, video, audio, or other material (‘Content‘). When you upload, store, send or receive Content to or through our Service, you give us a worldwide licence to access, host, store, upload and download this Content and only for the purpose of providing the Service strictly to you and your use of the Content. You are responsible for procuring all licences, authorisations and consents required for you and your personnel to use, store and input Content into, and process and distribute Content through, the Service. You must arrange all consents and approvals for us to access, host, store, upload and download Content as described in this clause.

Your Intellectual Property. You retain ownership of any intellectual property rights that you hold in the Content.

Our Intellectual Property. We (and our licensors) remain the sole owner of all right, title, and interest in the Service. We reserve all rights not granted under these Terms.

Export Control Laws. The Service and your use of the Service and Content are subject to UK and international laws, restrictions, and regulations that may govern the import, export, and use of our software, the Service, and Content. You agree to comply with all of those laws, restrictions, and regulations.

Feedback. If you submit feedback, ideas, comments or suggestions relating to the Service (together, ‘feedback‘) to us, then you grant us a non-exclusive, worldwide, royalty-free, sub-licensable, transferrable, perpetual and irrevocable licence to use, incorporate, benefit from or publicly display that feedback. We own the intellectual property rights in any changes or improvements to our Service derived from or otherwise related to your feedback.

License. We give you a worldwide, royalty-free, non-assignable and non-exclusive license to use the Service solely for your own internal business purposes and in accordance with the Contract. You may not copy, modify, distribute, sell, or lease any part of our Service or its software, nor may you reverse engineer or attempt to extract the source code, underlying ideas, algorithms, structure or organisation for the whole or any part of the software.

Personal Data and our Data Processing Addendum. You acknowledge and agree that, to the extent Content contains personal information, personal data, personally identifiable information or equivalent information as defined under applicable privacy and data protection laws (together, ‘Personal Data‘), in collecting, holding and processing that Personal Data through the Service, we are acting as data processor and/or service provider (or the equivalent concept under applicable privacy and data protection laws) for the purposes of applicable privacy and data protection laws. You must obtain all necessary consents from the relevant individual to enable us to collect, use, hold and process that Personal Data in accordance with the Contract.

Where our processing of that Personal Data is governed by the European Union General Data Protection Regulation 2016/679 or the equivalent laws of the United Kingdom, then by using our Service, you agree to the terms of our data processing addendum at https://gncgo.space/privacy/data-processing, which defines your and our rights and obligations regarding Personal Data that we process on your behalf. If there is any conflict between the Data Processing Addendum and these Terms, then the Data Processing Addendum controls.

You Own Your Content

Ownership and Copyright. Putting Content into the Service does not change its ownership or copyright status. You retain all rights and ownership of your Content, and we do not claim any ownership rights to your Content.

Permissions. By putting Content in the Service, you give us permission to do certain things with it for the purpose of providing our Service. For example, you give us permission to back it up, send it on a network, index it for searching, display it on your mobile devices, etc. Some of these operations may require us to send your Content to or through our carefully selected business partners – such as network operators and hosting providers – that we have contracted with to provide parts of our Service. Other than giving us the permission to perform these limited operations so we can run the Service, you retain all the rights to your Content.

Confidentiality

‘Confidential Information’ means any information that is not public knowledge and that is obtained from the other party in the course of, or in connection with, the provision and use of the Service. Our Confidential Information includes intellectual property owned by us (or our licensors), including the GNC Go software. Your Confidential Information includes the Content.

Obligation of Confidentiality. Each party must, unless it has the prior written consent of the other party:

  1. keep confidential at all times the Confidential Information of the other party;
  2. effect and maintain adequate security measures to safeguard the other party’s Confidential Information from unauthorised access or use; and
  3. disclose the other party’s Confidential Information to its personnel or professional advisors on a need-to-know basis only and, in that case, ensure that any personnel or professional advisor to whom it discloses the other party’s Confidential Information is aware of, and otherwise complies with this obligation of confidentiality.

The confidentiality obligations above do not apply to any disclosure or use of Confidential Information:

  1. for the purpose of performing a party’s obligations, or exercising a party’s rights, under the Contract;
  2. required by law;
  3. which is publicly available through no fault of the recipient of the Confidential Information or its personnel;
  4. which was rightfully received by a party from a third party without restriction and without breach of any obligation of confidentiality; or
  5. by us if required as part of a bona fide sale of our business (assets or shares, whether in whole or in part) to a third party, provided that we enter into a confidentiality agreement with the third party on terms no less restrictive than the confidentiality obligations above.

Technical Standards and Interface

Supported Browsers. Our application is optimised for the latest releases of the following browsers running on Windows PC and Mac OS:

  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox

Keep Your Software Safe. While the Service may run on other or older browsers we can’t guarantee that it will run properly or securely on them. For security, it is your responsibility to keep your operating system(s), general applications and browser software fully maintained and up to date.

Limited Liability for Our Service

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN “AS IS” BASIS AND YOUR USE AND/ OR PURCHASE OF THE SERVICE ARE AT YOUR SOLE RISK.

YOU AGREE AND REPRESENT THAT YOU ARE ACQUIRING THE SERVICE, AND ENTERING INTO THE CONTRACT, FOR THE PURPOSE OF TRADE. THE PARTIES AGREE THAT, TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, NO CONSUMER PROTECTION LAWS APPLY TO THE SUPPLY OF THE SERVICE OR THE CONTRACT, AND THAT IT IS FAIR AND REASONABLE THAT THE PARTIES ARE BOUND BY THIS CLAUSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GNC SPACE AND ITS SERVICE PARTNERS, LICENSORS, OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE OR RESPONSIBLE UNDER ANY CIRCUMSTANCES FOR ANY: (A) LOST PROFITS, REVENUES, SAVINGS, BUSINESS, USE, GOODWILL OR DATA (INCLUDING CONTENT); (B) FINANCIAL LOSSES; OR (C) INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOSS OF ANY KIND.

GNC SPACE DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET ALL OF YOUR REQUIREMENTS AT ALL TIMES; (B) THE SERVICE WILL BE ERROR-FREE; (C) ALL ERRORS IN THE SERVICE WILL BE CORRECTED; OR (D) THE SERVICE WILL BE UNINTERRUPTED.

ALL CONTENT DOWNLOADED, UPLOADED AND/OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER EQUIPMENT OR DEVICES, INCLUDING BUT NOT LIMITED TO, LAPTOP COMPUTERS, DESKTOP COMPUTERS, TABLETS, SMARTPHONES AND SMARTWATCHES, OR ANY DATA LOSS RESULTING FROM DOWNLOAD OR USE OF ANY SUCH CONTENT.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE CONTRACT IN ANY CALENDAR YEAR, IS LIMITED TO (EURO) €5,000 OR THE AGGREGATE AMOUNT THAT YOU PAID FOR ACCESS TO THE SERVICE DURING THAT CALENDAR YEAR, WHICHEVER IS LARGER.

NOTHING IN THE CONTRACT LIMITS OR EXCLUDES ANY LIABILITY WHICH CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.

THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND WHETHER THE LIABILITY IS IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE.

Indemnities

Indemnification. You will indemnify us and our subsidiaries, affiliates, officers, agents, employees, partners, contractors and licensors from any claim, demand, loss, or damages, including reasonable legal fees, arising out of or related to your Content, your use of the Service or your violation of the Contract.

Dispute Resolution

Process. For any concern or dispute you may have, you agree to first try to resolve the dispute informally by contacting us. If a dispute is not resolved within 60 days of submission, you or we must resolve any claims relating to the Contract, the Service, or its software through final and binding arbitration, except that you may assert claims in small claims court if your claims qualify.

Rules. The London Court of International Arbitration (‘LCIA‘) will administer the arbitration in London under the LCIA Arbitration Rules. The number of arbitrators shall be one. The arbitration will be conducted in the English language. The governing law of the contract shall be the substantive law of England.

Courts. Each party submits to the non-exclusive jurisdiction of the courts of England in relation to any action to compel arbitration, to enforce the award of the arbitrator, or for urgent interlocutory and/or injunctive relief.

Miscellaneous

Marketing. We may use the name and logo of your company or otherwise advertise your use of the Service in our marketing and sales communications (including, for example, our website or newsletters). You grant us a non-exclusive, royalty-free licence to use, publish and display the name and logo of your company for these purposes. You may opt out of this at any time by contacting us in writing.

Notice to Us. You may send notices to us by e-mail to our nominated Account Manager (as defined and communicated through our onboarding process or service level agreement).

Notice to You. We may notify you by email, postal mail, postings within the Service (e.g. changelog), or other legally acceptable means.

Non-Assignment. You may not assign or otherwise transfer the Contract or your rights and obligations under the Contract, in whole or in part, without our written consent and any such attempt will be void. You remain liable for your obligations under the Contract despite any approved assignment or transfer.

Force Majeure. We are not liable to you for any failure to perform our obligations under the Contract to the extent caused by an event beyond our reasonable control.

Rights of Third Parties. No person other than you and us has any right to a benefit under, or to enforce, the Contract.

Non-Exclusive. Our provision of the Service to you is non-exclusive. Nothing in the Contract prevents us from providing the Service to any other person or organisation.

Headings. Clause headings shall not affect the interpretation of the Contract, except where used to cross-refer to a clause.

Severability. If any part or provision of the Contract is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If modification is not possible, the part or provision must be treated for all purposes as severed from the Contract. The remainder of the Contract will be binding on you.

No Waiver. Our failure to enforce or exercise any term of the Contract is not a waiver of that term.

Survival. Upon termination of the Contract, provisions which, by their nature, are intended to survive termination, including any perpetual licences you have granted, your indemnification obligations, our warranty disclaimers and limitations of liability, and the dispute resolution provisions stated in these Terms will survive. Upon the termination of the Contract or the Service, some or all of the Service may cease to operate without prior notice. Termination of the Contract or the Service does not affect either party’s rights and obligations that accrued before that termination. No compensation is payable by us to you as a result of termination of the Contract for whatever reason, and you will not be entitled to a refund of any fees that you have already paid.

Entire Agreement. The Contract, including these Terms, the Data Processing Addendum (if applicable) and any other agreement you have entered into with us concerning specific service or software (e.g., a service level agreement) as referred to at the beginning of these Terms constitute the entire agreement between you and us relating to its subject matter, and supersede any prior agreements between you and us relating to that subject matter. You have not relied on any representation, warranty or agreement relating to the Service that is not expressly set out in the Contract, and no such representation, warranty or agreement has any effect from the date you become bound to these Terms.