How do user tiers work?
Andy2022-04-23T21:54:16+00:00The SME Space Heroes plan operates on a user tier principle. A user tier is the maximum number of active users included in your current subscription. Your User Admin can [...]
How do we get started (what is free onboarding support)?
Andy2022-04-25T21:02:39+00:00We want you to get the best out of GNC Go and strongly recommend that you take us up on our offer of free onboarding support. GNC Go is designed [...]
How do subscription payments work?
Andy2022-06-20T21:51:46+00:00GNC Go uses the GoCardless payment system for simple and secure Direct Debit payments in your local currency. Monthly invoices provided on request.
What if we want to cancel our subscription?
Andy2022-04-24T04:29:13+00:00There's no lock-in and you can cancel your subscription at any time - we'll get in touch to discuss options for data export.
How does the first year introductory offer work?
Andy2022-04-23T09:30:48+00:00As an introductory special offer, the SME Space Heroes plan is discounted for your first year. This includes all user tiers - so you can get your whole team on [...]