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Pricing FAQs

How do user tiers work?

2024-11-22T09:32:53+00:00

The SME Space Heroes plan operates on a user tier principle. A user tier is the maximum number of active users included in your current subscription.  Your User Admin can [...]

How do user tiers work?2024-11-22T09:32:53+00:00

How do we get started (what is free onboarding support)?

2022-04-25T21:02:39+00:00

We want you to get the best out of GNC Go and strongly recommend that you take us up on our offer of free onboarding support. GNC Go is designed [...]

How do we get started (what is free onboarding support)?2022-04-25T21:02:39+00:00

How do subscription payments work?

2025-03-22T09:59:07+00:00

Invoicing and payment GNC Go subscriptions use Xero and GoCardless for simple and secure Direct Debit payments in your local currency. Monthly invoices are provided on the 25th of each [...]

How do subscription payments work?2025-03-22T09:59:07+00:00

What if we want to cancel our subscription?

2022-04-24T04:29:13+00:00

There's no lock-in and you can cancel your subscription at any time - we'll get in touch to discuss options for data export.

What if we want to cancel our subscription?2022-04-24T04:29:13+00:00

How does the first year introductory offer work?

2022-04-23T09:30:48+00:00

As an introductory special offer, the SME Space Heroes plan is discounted for your first year. This includes all user tiers - so you can get your whole team on [...]

How does the first year introductory offer work?2022-04-23T09:30:48+00:00
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