We want you to get the best out of GNC Go and strongly recommend that you take us up on our offer of free onboarding support.

GNC Go is designed to be super-simple for your users. Unfortunately, the same can’t be said for space configuration management standards, so GNC Go has some powerful system configuration tools to get you set up for the way you want to work. We’ll guide you through your initial setup, and we’re always happy to talk through any questions you might have along the way.

So, if you’re new to space configuration management, we’ll help you to get up and running the right way, with GNC Go.
And if you’re seasoned space veterans, we’ll show you how GNC Go can maximise your team’s Isp!

As an introductory special offer, the SME Space Heroes plan is discounted for your first year. This includes all user tiers – so you can get your whole team on board!  After your first year the current standard pricing will apply.

The SME Space Heroes plan operates on a user tier principle. A user tier is the maximum number of active users included in your current subscription.  Your User Admin can add new active users, and disable unwanted user accounts, at any time.

If you need more users than your current tier, you can just go ahead and add them – we’ll notify you that you’ve exceeded your current subscription level, and upgrade you to the next user tier.

Invoicing and payment

GNC Go subscriptions use Xero and GoCardless for simple and secure Direct Debit payments in your local currency.

Monthly invoices are provided on the 25th of each month prior to the month of service.

Local currency payments are fixed and calculated from the Euro spot rate at the beginning of your subscription or other pricing change.

To set up your Direct Debit, simply let us know:

• email address of your accounts team (for direct debit authorisation and for invoicing)
• your selected User Tier
• your preferred currency (Euro or other).

Your first invoice will contain a simple online workflow to set up your Direct Debit mandate with GoCardless.

There’s no lock-in and you can cancel your subscription at any time – we’ll get in touch to discuss options for data export.